When you call 9-1-1 within the city limits, your call will be answered by the Escalon Police Department. Once they determine that you have a medical emergency, they will transfer the call, with your information, to the Valley Regional Emergency Communications Center (VRECC). VRECC will then run through protocols (Specific questions) that are in compliance with Emergency Medical Dispatching (EMD). This helps determine critical information for the responding Paramedics, as well as guiding you through initial life-saving steps you can take.
At the same time as all of this, we are in our station. We are working on paperwork, exercising, training or maybe grabbing a bite to eat in our kitchen at lunch. No matter what we are doing, it all stops when the alarm sounds. Tones go over the radio, our phones begin to beep and a loud, electric clang goes throughout the station, and we immediately head to the ambulance while listening to the dispatcher relaying information they have taken from you to us, so we know what we are heading to and where to go.
The doors go up, seat belts are buckled, lights go on and the siren sounds. We are on our way to you! The EMT drives the ambulance to you in as safe a manner as can be done while having to drive faster than normal vehicles, while the Paramedic ensures that we are going the correct way to the call and they prepare themselves for what they have been told is going on.
A lot of the time, other elements of the Emergency system will be put into place along with us, meaning that the Fire Department and/or Police Department may also arrive on scene. Who arrived, and in what order usually depends on who all is sent and where they are in relation to your location at the time of the dispatch.
When we arrive, we will bring in our equipment and gurney. We may get a quick report from Fire or Police just before we come in, but we will have a lot of questions for you. Our questions help us figure out exactly what we need to do for you before we load you up and take you to the hospital.
In the ambulance, we will continue your care, notify the hospital that we are on the way, and get you there as soon as possible, perhaps even with lights and sirens if your condition warrants it. On our arrival to the hospital, we will assist with getting you onto one of their gurneys and provide a more detailed report on information you gave us and what we did, so they can take over your care.